Terms and Conditions for Using the spoteek Service

1. Introductory Provisions

  1. These Terms and Conditions (hereinafter “Terms”) govern the legal relationship between the service provider and users – event organizers (hereinafter “Organizer”) – when using the spoteek online platform and other products and services provided by the company.
  2. The service provider is:
    greasy s.r.o., registered at Mateja Bela 3460/68, 010 15 Žilina, Slovakia, Company ID: 56800371.
  3. These Terms are binding for all Organizers who register an account in the Service. By registering an account, the Organizer confirms they have read and agree to the Terms. The conclusion of the contract is understood as acceptance of these Terms.

2. Definitions

  • Service – the spoteek online platform and related services provided by the Provider.
  • Organizer – a natural or legal person who has created an account in the Service and uses it to organize events.
  • Participant – a person who registers for an event through the Service.
  • Account – the Organizer’s access to the Service protected by login credentials.
  • Event – an activity, meeting, or other gathering organized by the Organizer through the Service.
  • Subscription – the fee for using the Service according to the current price list.

3. Subject of the Agreement

  1. The Provider enables the Organizer, via the Service, to create and manage events and to collect registrations from Participants.
  2. In the future, the Service may include additional modules.
  3. The functions of the Service may be changed, expanded, or discontinued at any time.

4. Registration and Account

  1. Registration for the Service is done electronically through the registration form on the Provider’s website.
  2. Registration is possible for both natural persons and legal entities.
  3. By registering and accepting the Terms, a contractual relationship is established between the Provider and the Organizer.
  4. The Organizer must provide true and up-to-date information.
  5. The Organizer is responsible for protecting their login credentials and for all actions carried out through their account.

5. Scope of Services

  1. The Provider offers the Service “as is,” without any guarantee of availability or error-free operation.
  2. The Provider may modify or change the scope of the Service’s features at any time without prior notice.
  3. The Service may be temporarily unavailable due to maintenance, updates, or other technical reasons.

6. Prices and Payment Terms

  1. Use of the Service is charged according to the current price list available on the Provider's website.
  2. Subscriptions are always paid in advance, either monthly or annually.
  3. Invoices are issued electronically.
  4. The Provider is not a VAT payer.
  5. Prices may change; any price change will only apply to the next subscription period.
  6. Refund Policy:
    a) All subscription payments are final and non-refundable.
    b) This applies to both monthly and annual subscriptions.
    c) No refunds will be issued for partial use of any subscription period.
    d) No refunds will be issued if the account is terminated for violation of these Terms.
  7. Cancellation and Renewal:
    a) Subscriptions can be cancelled at any time through the account settings or by contacting support.
    b) Upon cancellation, access to the Service continues until the end of the current paid period.
    c) Subscriptions automatically renew unless cancelled before the renewal date.
    d) No refunds are provided for failure to cancel before renewal.
  8. Billing Disputes:
    a) Any billing errors or disputes must be reported within 30 days of the charge.
    b) Contact info@spoteek.com for billing inquiries.
    c) The Provider will investigate legitimate billing errors and correct them if verified.

7. Rights and Obligations of the Organizer

  1. The Organizer must use the Service in compliance with applicable laws and these Terms.
  2. It is prohibited to organize or promote events via the Service that are illegal, erotic, pornographic, extremist, hateful, gambling-related, or otherwise inappropriate.
  3. The Organizer bears full responsibility for all content uploaded to the Service.
  4. The Organizer is the controller of the Participants’ personal data and is responsible for its lawful processing.
  5. The Organizer may add other users to their account (team collaboration) and is responsible for their actions.
  6. The Provider may immediately block or terminate the Organizer’s account without refund of the subscription if the Organizer breaches these Terms or applicable laws.

8. Rights and Obligations of the Provider

  1. The Provider may change or limit the Service’s features at any time.
  2. The Provider may temporarily suspend availability of the Service for maintenance, security, or other technical reasons.
  3. The Provider is not liable for indirect, consequential, or lost profit damages.
  4. The Provider’s direct liability is limited to the amount paid by the Organizer for the last 12 months.
  5. The Provider does not provide SLA or guaranteed technical support.
  6. The Provider implements reasonable technical and organizational measures to protect data but is not liable for damage caused by the Organizer’s actions or by third parties.

9. Data Protection and Data Processing Agreement (DPA)

  1. The Organizer is the controller of Participants’ personal data; the Provider acts as a processor under Article 28 GDPR.
  2. Subject of processing: The Provider processes personal data of event participants solely to enable registration, management, and communication regarding events through the Service.
  3. Types of data processed: name, surname, email address, phone number, IP address, attendance information, and other data provided by the participant during registration.
  4. Categories of data subjects: participants of events organized by the Organizer.
  5. Provider’s obligations as processor:
    a) process data only according to the Organizer’s instructions,
    b) implement appropriate technical and organizational measures,
    c) ensure persons authorized to process data are bound by confidentiality,
    d) not use data for its own purposes,
    e) allow the Organizer to conduct audits to a reasonable extent,
    f) delete or anonymize data after service provision ends.
  6. Subprocessors: The Provider may engage subprocessors (e.g., hosting provider, email service, payment gateway), ensuring they comply with GDPR requirements.
  7. These provisions constitute a data processing agreement between the Organizer and the Provider.

10. Liability

  1. The Provider is not liable for lost profits, indirect, or consequential damages.
  2. The maximum compensation for damages is limited to the amount of the subscription fee paid for the last 12 months.
  3. The Provider is not liable for damages caused by force majeure, third-party failures, or inappropriate use of the Service by the Organizer.

11. Duration and Termination

  1. The agreement is concluded for an indefinite period.
  2. The Organizer may request account deletion at any time but is not entitled to a refund of the subscription.
  3. The Provider may terminate or suspend the Service to the Organizer in case of breach of the Terms or applicable laws.
  4. The Provider may terminate the Service for all users with at least 30 days’ prior notice.

12. Changes to the Terms

  1. The Provider may amend these Terms at any time.
  2. Changes take effect on the date of publication or as stated in the notice to the Organizer.
  3. By continuing to use the Service after the changes take effect, the Organizer agrees to the new version of the Terms.

13. Governing Law and Dispute Resolution

  1. All disputes shall be resolved primarily through amicable settlement.
  2. If the dispute cannot be resolved amicably, it falls under the jurisdiction of the courts of the Slovak Republic.
  3. These Terms are governed by the laws of the Slovak Republic.
  4. These Terms enter into force and effect on August 12, 2025.